4.92
(53 Ratings)

Salesforce CRM Tech For Non-Techies

By Godwin Mbah Categories: Apprentice
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About Course

This training program is designed as a foundational level to provide non-tech professionals with the necessary knowledge and skills to start their Salesforce administration journey. It aims to bridge the gap between their existing non-tech expertise and the technical concepts required for the Salesforce Admin Certification.

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What Will You Learn?

  • Understand Cloud Technology Concepts
  • What is Salesforce and why businesses love it
  • Salesforce Fundamentals and Data Security Concepts
  • Understand Standard and Custom Objects in Salesforce
  • Data Model and Relationships in Salesforce
  • Data Import and Export Tools
  • Introduction to Data Analysis (Reports and Dashboards)
  • Understanding the Power of Automation in Salesforce
  • Why Salesforce is the most in-demand technology in the UK
  • Introduction to installing and managing apps from the AppExchange.
  • Salesforce Career Transition Strategy
  • Final Hands-on: Project: Creating A Project Management App

Course Content

WEEK 1: FOUNDATIONS OF SALESFORCE

Free Preview: A Quick Guide to Using the Lesson Training Hub
The guide provides a concise overview and step-by-step instructions on effectively navigating and utilizing the Lesson Training Hub.

Module 1: Introduction to Salesforce
Begin your Salesforce adventure with an introduction to the world's leading CRM platform.

Module 2: Introduction to Trailhead
Your number one learning guide to Salesforce Sucess.

Module 3: Basic Cloud Technology Concepts and Salesforce
Unlock the foundational cloud technology concepts in Salesforce, laying the groundwork for your tech journey.

WEEK 2: CRM FUNDAMENTALS AND DATA SECURITY

Module 4: Fundamentals of Customer Relationship Management (CRM)
Master the essentials of Salesforce CRM, from navigating the platform to leveraging its powerful features for business success.

Module 5: Salesforce Data Security Basics
Explore the power of Salesforce data security basics to streamline data security in your organization

Module 6: Data Model Overview
Understanding the relationships between different objects in Salesforce

WEEK 3: DATA ANALYSIS AND AUTOMATION

Module 7: Introduction to Data Analysis (Reports & Dashboards)
Master the art of data analysis with Salesforce: Reports and Dashboards

Module 8: Data Import and Export (Data Import & Export Wizard and Dataloader.io)
Understand how to import and export data from different systems into salesforce and also export data from salesforce to external systems.

Module 9: Introduction to Automation (Flows, Approval Processes and more)
Maximizing Efficiency through Salesforce Automation for Enhanced Productivity

WEEK 4: CAREER TRANSITIONING STRATEGIES & FINAL PROJECT

Module 10: Introduction to AppExchange
Navigating Salesforce AppExchange: A World of Business Solutions, Tools, and Integrations Awaits Your Discovery and Implementation.

Module 11: Career Transitioning Strategies
Strategies for Seamless Career Transitioning: Paving Your Path from Your Current Role to a Fulfilling Salesforce Career Transition.

Module 12: Hands-on Project: Build a Project Management App in Salesforce
Practical application of learned concepts through hands-on project work.

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Student Ratings & Reviews

4.9
Total 53 Ratings
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Just started this programme and the platform looks really lovely, i am looking forward to fully transition into the tech industry. i am giving 4 star for now and i will update when i complete the programme.
Lorna Mwangi
1 year ago
Through this programme, the canvas of my knowledge expanded, revealing a landscape of possibility I never thought attainable.
Kioni Waruiru
1 year ago
Each module is a brushstroke of clarity, effortlessly painting complex concepts in vibrant hues of comprehension.
As I progressed through the program, a wave of realization washed over me – I was becoming proficient, I was acquiring skills that I once believed were reserved for tech-savvy individuals. This programme was more than just a series of lessons; it was a conduit through which I was evolving, adapting, and growing.
Imani Obura
1 year ago
This programme has rekindled a sense of wonder, a hunger for learning, and a belief in my own capabilities
The Salesforce Basics For Non-Techies training program is not merely a course; it's an experience that has left an indelible mark on my professional trajectory.
Gifty Mensah
1 year ago
The Salesforce Basics For Non-Techies training program has proven to be the transformative guide that has not only navigated me through this new realm but has also ignited a profound sense of accomplishment and eagerness within me.
Frema Boateng
1 year ago
The curriculum strikes the right balance between theory and practice.
Efua Osei
1 year ago
Transitioning from non-tech to Salesforce Expert seemed daunting, but this course dismantled my fears.
Dina Teke
1 year ago
Finally, a programme that caters to professionals like me who want to enter the Salesforce domain.
Celine Fotso
1 year ago
A brilliant initiative for non-techies! This course effortlessly builds a bridge from my existing expertise to the world of Salesforce. I'm now confident to pursue the certification.
Bibiane Mebada
1 year ago
Salesforce Basics For Non-Techies programme is an investment that pays off.
Aissa Belibi
1 year ago
This programme doesn't just teach Salesforce; it empowers me to leverage its capabilities.
As a busy professional, I appreciated the bite-sized modules and practical assignments. A perfect fit for anyone eager to master Salesforce.
Ifeoma Musa
1 year ago
An exceptional programme that took me from tech novice to confidently using Salesforce tools. The interactive elements make learning a breeze.
Hauwa Yakubu
1 year ago
I never thought I'd understand Salesforce, but this programme proved me wrong. The peer review assignments added a collaborative touch.
Gloria Bello
1 year ago
This programme is a perfect blend of theory and hands-on practice. It's tailored for non-techies and provides a solid foundation in Salesforce.
Foluke James
1 year ago
Whether you're a non-techie or someone with some technical background, this programme caters to all levels of learners.
Ezinne Chukwu
1 year ago
The programme's diverse range of learning resources, including readings, demonstration videos, peer discussions, and peer review assignments, ensures a well-rounded learning experience.
Dami Adebayo
1 year ago
One of the highlights is the focus on security and permissions. Learning how to secure a Salesforce Organization and manage permissions is invaluable for anyone seeking to implement Salesforce effectively.

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