4.92
(53 Ratings)

Salesforce CRM Tech For Non-Techies

By Godwin Mbah Categories: Apprentice
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About Course

This training program is designed as a foundational level to provide non-tech professionals with the necessary knowledge and skills to start their Salesforce administration journey. It aims to bridge the gap between their existing non-tech expertise and the technical concepts required for the Salesforce Admin Certification.

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What Will You Learn?

  • Understand Cloud Technology Concepts
  • What is Salesforce and why businesses love it
  • Salesforce Fundamentals and Data Security Concepts
  • Understand Standard and Custom Objects in Salesforce
  • Data Model and Relationships in Salesforce
  • Data Import and Export Tools
  • Introduction to Data Analysis (Reports and Dashboards)
  • Understanding the Power of Automation in Salesforce
  • Why Salesforce is the most in-demand technology in the UK
  • Introduction to installing and managing apps from the AppExchange.
  • Salesforce Career Transition Strategy
  • Final Hands-on: Project: Creating A Project Management App

Course Content

WEEK 1: FOUNDATIONS OF SALESFORCE

Free Preview: A Quick Guide to Using the Lesson Training Hub
The guide provides a concise overview and step-by-step instructions on effectively navigating and utilizing the Lesson Training Hub.

Module 1: Introduction to Salesforce
Begin your Salesforce adventure with an introduction to the world's leading CRM platform.

Module 2: Introduction to Trailhead
Your number one learning guide to Salesforce Sucess.

Module 3: Basic Cloud Technology Concepts and Salesforce
Unlock the foundational cloud technology concepts in Salesforce, laying the groundwork for your tech journey.

WEEK 2: CRM FUNDAMENTALS AND DATA SECURITY

Module 4: Fundamentals of Customer Relationship Management (CRM)
Master the essentials of Salesforce CRM, from navigating the platform to leveraging its powerful features for business success.

Module 5: Salesforce Data Security Basics
Explore the power of Salesforce data security basics to streamline data security in your organization

Module 6: Data Model Overview
Understanding the relationships between different objects in Salesforce

WEEK 3: DATA ANALYSIS AND AUTOMATION

Module 7: Introduction to Data Analysis (Reports & Dashboards)
Master the art of data analysis with Salesforce: Reports and Dashboards

Module 8: Data Import and Export (Data Import & Export Wizard and Dataloader.io)
Understand how to import and export data from different systems into salesforce and also export data from salesforce to external systems.

Module 9: Introduction to Automation (Flows, Approval Processes and more)
Maximizing Efficiency through Salesforce Automation for Enhanced Productivity

WEEK 4: CAREER TRANSITIONING STRATEGIES & FINAL PROJECT

Module 10: Introduction to AppExchange
Navigating Salesforce AppExchange: A World of Business Solutions, Tools, and Integrations Awaits Your Discovery and Implementation.

Module 11: Career Transitioning Strategies
Strategies for Seamless Career Transitioning: Paving Your Path from Your Current Role to a Fulfilling Salesforce Career Transition.

Module 12: Hands-on Project: Build a Project Management App in Salesforce
Practical application of learned concepts through hands-on project work.

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Student Ratings & Reviews

4.9
Total 53 Ratings
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Jennifer Ambimbola
10 months ago
Just started this programme and the platform looks really lovely, i am looking forward to fully transition into the tech industry. i am giving 4 star for now and i will update when i complete the programme.
Lorna Mwangi
11 months ago
Through this programme, the canvas of my knowledge expanded, revealing a landscape of possibility I never thought attainable.
Kioni Waruiru
11 months ago
Each module is a brushstroke of clarity, effortlessly painting complex concepts in vibrant hues of comprehension.
Josephine Wanjiru
11 months ago
As I progressed through the program, a wave of realization washed over me – I was becoming proficient, I was acquiring skills that I once believed were reserved for tech-savvy individuals. This programme was more than just a series of lessons; it was a conduit through which I was evolving, adapting, and growing.
Imani Obura
11 months ago
This programme has rekindled a sense of wonder, a hunger for learning, and a belief in my own capabilities
Hawa Acheampong
11 months ago
The Salesforce Basics For Non-Techies training program is not merely a course; it's an experience that has left an indelible mark on my professional trajectory.
Gifty Mensah
11 months ago
The Salesforce Basics For Non-Techies training program has proven to be the transformative guide that has not only navigated me through this new realm but has also ignited a profound sense of accomplishment and eagerness within me.
Frema Boateng
11 months ago
The curriculum strikes the right balance between theory and practice.
Efua Osei
11 months ago
Transitioning from non-tech to Salesforce Expert seemed daunting, but this course dismantled my fears.
Dina Teke
11 months ago
Finally, a programme that caters to professionals like me who want to enter the Salesforce domain.
Celine Fotso
11 months ago
A brilliant initiative for non-techies! This course effortlessly builds a bridge from my existing expertise to the world of Salesforce. I'm now confident to pursue the certification.
Bibiane Mebada
11 months ago
Salesforce Basics For Non-Techies programme is an investment that pays off.
Aissa Belibi
11 months ago
This programme doesn't just teach Salesforce; it empowers me to leverage its capabilities.
Jumoke Babatunde
11 months ago
As a busy professional, I appreciated the bite-sized modules and practical assignments. A perfect fit for anyone eager to master Salesforce.
Ifeoma Musa
11 months ago
An exceptional programme that took me from tech novice to confidently using Salesforce tools. The interactive elements make learning a breeze.
Hauwa Yakubu
11 months ago
I never thought I'd understand Salesforce, but this programme proved me wrong. The peer review assignments added a collaborative touch.
Gloria Bello
11 months ago
This programme is a perfect blend of theory and hands-on practice. It's tailored for non-techies and provides a solid foundation in Salesforce.
Foluke James
11 months ago
Whether you're a non-techie or someone with some technical background, this programme caters to all levels of learners.
Ezinne Chukwu
11 months ago
The programme's diverse range of learning resources, including readings, demonstration videos, peer discussions, and peer review assignments, ensures a well-rounded learning experience.
Dami Adebayo
11 months ago
One of the highlights is the focus on security and permissions. Learning how to secure a Salesforce Organization and manage permissions is invaluable for anyone seeking to implement Salesforce effectively.

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